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Help and support

Most answers are in the docs, and Ask frascati finds them for you. For your account, your plan or anything else, write to us.

  • Docs

    Every step, from the first sentence about your business to your own domain and the App Store.

    Open the docs

  • Ask frascati

    Ask in your own words. The answer comes from the docs, with the steps to take.

    Ask a question

  • Write to us

    Questions about your account, your plan or a project: use the contact form, or email support@frascati.app.

    Contact form

  • Status

    Whether the editor, publishing and the AI models are working right now, and how they did on the days before.

    See the status

A problem in a project

When you are signed in, choose Report a problem in your account menu, or in the project menu of the editor. It sends us your note and what we need to find the cause: the page, the open project and the last errors of the tab.

Report abuse

A site made with frascati used for phishing, a fake shop or content that breaks the law? Tell us its address and what is wrong, with the contact form or at support@frascati.app. What sites made with frascati may not do is in section 10 of the Terms.

Security and your data

Where frascati runs, how your password, your sessions and payments are protected, and how to report a security issue: Security.