Terms of Service

These terms apply to your use of frascati.app, including the website builder, the apps, presentations and videos you make with it and the sites you publish with it (the "Service"). The Service is operated by Frascati GmbH, Binningerstrasse 95, 4123 Allschwil BL, Switzerland ("we", "us"). By creating an account, you accept these terms. If you use the Service for a company, you confirm that you are allowed to act on its behalf. Our Privacy Policy explains how we handle personal data.

frascati.app is an AI website builder. You describe your business, and the AI writes a website for you with React and Tailwind. You change the site by chatting with the AI and publish it at an address like frascati.app/p/your-site-name. On the Pro and Business plans, you can also connect your own domain. On the Pro and Business plans, you can download the full source code of your site as a Vite project, starting with the first payment of your plan. Downloads are not available during the free trial. On the Starter plan, your sites are published on frascati.app and cannot be downloaded. Where your plan includes them, you can also build phone apps for iPhone and Android. You publish an app in the App Store or on Google Play yourself, under your own developer accounts and their terms; Apple and Google decide whether they accept it, and we do not promise that they do. You can also make presentations and short videos with the AI, from your own material, your sites, stock photos and clips and, if you choose, pictures, clips, music and voices made by AI. You download presentations as PDF, PowerPoint or video, and videos as MP4 files that you post yourself. What each plan includes is shown on our pricing page.

You must be at least 18 years old to create an account. You can sign up with your email address and a password, or with GitHub or Google. Give us correct information and keep it up to date. Keep your login details secret. You are responsible for everything that happens in your account. If you notice unauthorized use, tell us right away. We send important notices to the email address in your account.

You start with a free trial of 3 days that includes 20 credits. To start it, you choose a plan and add a payment method, for example a card, in the checkout of our payment provider Stripe. When the trial ends, your chosen plan starts automatically and the first payment is charged to your payment method. If you cancel before the trial ends, you pay nothing (see section 8). You can also end the trial early in your settings: your plan then starts at once, the first payment is charged right away, and you get the plan's full credits. Each person can use the trial only once. If the payment card was already used for a trial, also on another account, no trial starts: the checkout is cancelled before anything is charged, and you can start your plan without a trial. Plans bought in the frascati iPhone app have no free trial.

We offer three plans: Starter, Pro and Business. Pro and Business are also available with more monthly credits, up to 5,000, at higher prices. Prices, credits and features are shown on our pricing page. The price shown at checkout applies. You pay monthly or yearly. A yearly plan costs the price of 10 months and is paid in advance. Your plan renews automatically at the end of each billing period, and the price is charged to your payment method until you cancel. New subscriptions are billed in US dollars (USD). Subscriptions that started before the relaunch of frascati.app continue to be billed in Swiss francs (CHF). Stripe processes all payments. You can pay by card, Apple Pay, Link or other methods that Stripe offers. The prices shown are final prices; any VAT that applies is included. We may change our prices. For an existing subscription, a new price applies only from a later billing period. We will inform you by email at least 30 days in advance, and you can cancel before the new price applies. In the frascati iPhone app, you can also buy a plan or extra credit packs with Apple's In-App Purchase. Apple then charges your Apple Account in the currency of your App Store country, at the price shown before you buy, and Apple's terms for purchases apply in addition to these terms. A plan bought in the app is a monthly subscription that renews automatically until you cancel it.

You can switch to another plan in the app at any time. Stripe calculates the price difference pro rata for the rest of the current billing period. A plan bought in the frascati iPhone app is changed in the app or in your Apple Account settings, and Apple settles the difference.

The AI uses credits. Credits measure the AI work a request needs; the pricing page shows what typical requests use. The credits of your plan renew every month. Unused plan credits do not carry over to the next month. With an active paid subscription, you can buy extra credit packs. Credits from packs stay in your account until you use them. Fixing an error in the preview is free up to 10 times a day. If someone you invite through our referral program pays for their first plan, you both get 5 credits. Credits can be used while you have an active trial or plan. Credits have no cash value and cannot be exchanged for money. The AI features of your sites and apps answer the people who use them with your credits, within the monthly budget you set for each site and app in the Cloud tab. When that budget is used up, they stop answering until the next month or until you raise it; when your credits are used up, until your plan's credits renew or you add credits. The people using them then only see that the AI is not available right now. If you add your own key with OpenRouter or OpenAI for these features instead, they use none of your credits: the provider bills you directly under your own agreement with it, and you are responsible for that account, its costs and its limits. Add only a key of an account you may use for this. We keep your key encrypted, use it only for the AI requests of your sites and apps, and never show it in the browser or put it into their code. You can remove it at any time in the Cloud tab.

You can cancel your plan at any time in the settings, through the Stripe billing portal. This also applies during the trial. After you cancel, your plan does not renew. It stays active until the end of the billing period you have paid for. When your plan ends, your projects stay in your account, and your published sites stay online with the "Made with frascati" badge. To build or change sites with the AI again, you need an active plan. Credits from packs and referrals stay in your account and can be used again once a plan is active. A plan bought in the frascati iPhone app is cancelled in your Apple Account settings (on the iPhone: Settings, your name, Subscriptions), at least 24 hours before the end of the current period, and not in the frascati settings. Deleting your frascati account does not cancel it.

Payments are not refunded, except for double charges or errors on our side. If you are a consumer in the EU or the UK, you can withdraw from the contract within 14 days of concluding it by writing to us. Because the service starts right away, we then deduct the share you have already used. Mandatory rights that you have as a consumer under the law of your country remain unaffected. Refunds for purchases in the frascati iPhone app are decided by Apple; you can ask for one at reportaproblem.apple.com.

Do not use the Service for anything illegal, deceptive or harmful. In particular, do not: create phishing pages, fake shops or sites that pretend to be another person or company; spread malware or spam; infringe copyrights, trademarks or other rights; publish content that is hateful, harassing or incites violence, or that sexually exploits children; copy content from other websites, for example by pasting their address into the chat, unless you are allowed to use it; attack, overload or scrape the Service, or get around credit limits, rate limits or security measures; create several accounts to get more trials or referral credits; resell access to the Service or share your account without our written consent. For presentations and videos, also do not: remove or hide an AI label where the law requires it, or the AI marks in files; make deepfakes or other content that deceives people about who said or did something; upload photos, clips or material of other people without the right to use them. If you break these rules, we may remove content, take sites offline, or suspend or close your account (see section 22).

You keep all rights to the content you add, such as texts, images and prompts. You allow us to store, copy, process and show this content as far as needed to provide the Service. This includes sending it to our AI providers and publishing the sites you choose to publish. You are responsible for your content and your sites. In particular, make sure that you have the rights to everything you upload, such as images, logos and texts, that you may use any personal data of other people that you add, and that each published site has its own legal notice and privacy policy where the law requires them. If a third party makes a claim against us because of your content or because you broke these terms, you will compensate us for the resulting damage and reasonable costs, unless you are not at fault.

You can add texts, PDFs, spreadsheets, web addresses and your sites as material for presentations and videos. You confirm that you may use this material and have it processed by our AI providers for this purpose. Do not add confidential information of others that you may not share, or sensitive personal data such as health data. The AI can leave out, change or misread parts of your material. You are responsible for your presentations and videos and for checking facts, figures and quotes before you use them.

The AI can make mistakes. Texts it writes can be wrong, outdated or invented. Where the AI does not know a fact, such as your address, prices or opening hours, it inserts a placeholder in [brackets]. Before you publish, check all texts, replace every placeholder and make sure your site is correct and lawful. This applies in particular to legal texts, such as a legal notice or privacy policy, if the AI writes them. It also applies to presentations, video scripts, store texts and the answers of the AI helpers. As far as the law allows, we do not guarantee that generated content is correct, complete, unique, free of the rights of others or fit for a particular purpose. We do not claim ownership of the websites, apps, presentations and videos generated for you. You may use, change and publish them, also for commercial purposes, subject to the rights of others (for stock photos and video clips, see section 15). Content created purely by AI may not be protected by copyright, so others may be free to use similar content. The AI features of your sites and apps can also look at a photo, for example to recognize a plant, a damage or a product. Such answers can be wrong. Make sure your site or app says so where it shows them, never presents them as certain, and does not let people rely on them where a mistake can cause harm, for example whether a plant or a mushroom is safe to eat or to touch.

Sites, presentations and videos can include photos and video clips from Pexels, provided under the Pexels license (pexels.com/license). The license allows free use, but it has limits. For example, you may not suggest that people or brands shown endorse your business, you may not show identifiable people in an offensive way, you may not sell unaltered copies, and you may not use a photo or clip as part of your logo or trademark. The license also applies when the AI changes a photo or clip. Make sure your use follows the Pexels license. You can replace any photo or clip with your own.

Published sites are public. Anyone who has the address can view them. On the Starter plan, published sites show a small "Made with frascati" badge, which you may not remove or hide. On the Pro and Business plans, you can connect your own domain. You are responsible for the domain and its settings. For each published site, we count page views with the domain of the website the visitor came from and the time, without IP addresses or cookies. We run no page statistics or error tracking of our own on your sites. If your site has a contact form, Cloud tables, online booking, payments or the AI chat for visitors, we store what your visitors send and forward it to you. For this personal data, you are responsible under data protection law (the "controller"), and we process it on your behalf under our Data Processing Agreement at frascati.app/dpa, which is part of these terms. We may take a site offline if it breaks these terms or the law.

Your sites can take payments, bookings and messages from visitors. For payments, you connect your own Stripe account with a key that you paste into the editor. Buyers pay you, not us: the contract of sale is between you and the buyer, and Stripe processes the payment under your own agreement with Stripe. We are neither a party to these contracts nor a payment service. You are responsible for your offers, prices and taxes, receipts and invoices, delivery and refunds, and for the information that the law requires for selling online, for example your terms of sale, your address and, where it applies, a right of withdrawal. We keep your Stripe key encrypted and use it only to create the products and payment pages of your site in your Stripe account and to read the paid orders of that site. You can remove the key at any time. For online booking, you are responsible for your opening hours and for keeping or cancelling the bookings you receive. We send the confirmations, reminders and cancellations to your guests and the order confirmations to your buyers in your name; these emails contain only the booking or the order. When you answer a form message in Messages, we send your reply in your website's name to the address the message came from, and to no one else. You are responsible for what you write, also when it started as a draft by AI: check it before you send it. Use replies only to answer the person who contacted you, never for advertising they did not ask for. We limit how many replies an account sends a day, and sending spam with them breaks these terms (section 10). If you set webhook addresses, we send the new form messages, requests from the AI chat, entries, bookings and orders you choose to them; you choose the recipients and are responsible for having a legal basis to pass the data on. If you create API keys, the services you give them to can add entries and bookings to your site and read its entries in your name. Keep your API keys secret, give each only the permissions it needs, and revoke a key you no longer use or that may have been seen by others; you are responsible for what is done with your keys. The AI chat for your visitors answers from your site's content and can make mistakes; it uses your credits up to the monthly limit you set. Do not use forms, tables or booking notes to collect health data or other sensitive personal data, unless the law allows it and you have taken the measures it requires.

If you believe that a site made with frascati.app contains illegal content, email us at support@frascati.app. Please include the address of the site, the content concerned and why you believe it is illegal. We review every report and may remove content, take the site offline or suspend the account. If we act against your content, we will tell you why, unless the law does not allow this.

We work to keep frascati.app available, but we cannot guarantee that it always runs without interruption or errors. Maintenance, problems at our service providers, for example hosting or AI providers, and events outside our control can cause interruptions. We keep developing the Service and may change features and the AI models we use. If a change significantly reduces what your paid plan includes, we will tell you in advance, and you can cancel. Keep your own copies of important content. On the Pro and Business plans, you can download the source code of your sites.

We are fully liable for damage we cause intentionally or through gross negligence, and wherever the law does not allow liability to be limited. Otherwise, as far as the law allows: we are not liable for indirect or consequential damage, such as lost profit, lost data or losses caused by interruptions; we are not liable for our auxiliary persons (Art. 101 para. 2 of the Swiss Code of Obligations); and our total liability is limited to the amount you paid us in the 12 months before the event that caused the damage.

You can delete your account at any time in the settings. This deletes your projects and data. Your published sites then go offline, and unused credits expire. Deleting your account also cancels your plan. We may suspend or close your account if you seriously or repeatedly break these terms, if you do not pay, or if the law requires it. Where reasonable, we will warn you first. If your plan ends because an invoice stays unpaid, we take a milder step first: your published sites stay online with the "Made with frascati" badge, but their forms, bookings, shop and AI assistant are paused until the invoice is paid, and then work again by themselves.

Our Privacy Policy at frascati.app/privacy explains how we process personal data. To create your sites, apps, presentations and videos, we send your messages, your project files, the material you add and, if you paste a web address, text from that page to our AI providers, and when you dictate, your recording, to turn it into text. Please do not enter sensitive personal data, such as health data, into the chat, your material or a recording.

We may change these terms. We will inform you by email at least 30 days before material changes take effect. If you do not agree, you can cancel your plan and delete your account before then. If you keep using the Service after the changes take effect, the new terms apply.

These terms are governed by Swiss law, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction is the registered seat of Frascati GmbH in Oberwil BL, Switzerland. If you are a consumer, you may also be able to bring a claim at your place of residence, and the mandatory consumer protection rules of your country remain unaffected.

If any part of these terms is invalid, the rest remains valid. The invalid part is replaced by a valid rule that comes as close as possible to its purpose. These terms are available in English.

Frascati GmbH, Binningerstrasse 95, 4123 Allschwil BL, Switzerland. Email: support@frascati.app.