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Classes and events

Book places in classes and events, with a waitlist

Guests book a place in a class, a course, a workshop, a tour or an event, see how many are left and join a waitlist when it is full. You keep the dates and the guests in the Cloud tab.

Key facts

What guests book
A place on a date: yoga and fitness classes, courses, workshops, guided tours, tastings and events. Up to 40 classes and events per website, each with weekly times or single dates.
Places
Up to 1,000 per date, and up to 20 per booking for a tasting or a tour. One date can have other places than the rest.
Fully booked
The website says so, and guests can join a waitlist. When a place comes free, the first ones get it with an email, in order, until booking closes.
Emails to guests
A confirmation with a calendar file, a note on the waitlist, a place from the waitlist, reminders at the times you choose, and a link to cancel until the deadline you set
Email languages
English, German, French, Italian, Spanish, Portuguese and Dutch, following the language of your website
Managing
In the Cloud tab, without credits: add and change classes and dates, see the guests of each date and its waitlist, cancel a guest, give a place, add a guest by phone, change the places of a date, cancel a date with an email to everyone, download the attendee list as CSV, pause bookings
Your calendar
A private link that shows every date with its places booked and the names of your guests in Google Calendar, Apple Calendar or Outlook
Overbooking
frascati locks a date while it saves a booking, so two guests never get the last place at the same time
Your booking form
Your own words for its fields and up to 8 questions of your own, such as the level of experience, set in the Cloud tab. The answers are in the guest list and the CSV file.
Plans
Included in every plan. Bookings use no credits. See pricing

How it works

  1. 01

    Ask for it, or add the classes yourself

    Write in the chat what can be booked, for example: “Add class bookings: Vinyasa on Mondays at 18:30 and Yin on Thursdays at 19:00, 14 places each.” frascati builds the schedule into your website. Or add the classes in the Cloud tab and let frascati show them.

  2. 02

    Guests book a place

    They see the coming dates with the places left, pick one and give their name and email address. A full date offers the waitlist instead. Everyone gets an email right away.

  3. 03

    You keep the dates and the guests

    Each date shows its guests and its waitlist in the Cloud tab. Cancel a guest, give someone a place, add a guest who called, give a date more places or cancel it, and set until when guests can cancel and when booking closes.

What it does not do

  • Guests do not pay when they book. A price is only shown; sell class passes and memberships with payments.
  • No member accounts: guests book with their name and email address each time.
  • Guests cannot move a booking. They cancel with their link and book again.
  • Emails only, no text messages.

Questions

What happens when a class is full?
Your website says it is fully booked and, if you keep a waitlist, guests can join it. When someone cancels or you add places, the first on the waitlist gets the place and an email that the booking is confirmed.
Can I change a class without the chat?
Yes. In the Cloud tab you add classes, change their times, places and prices, give one date other places or cancel it. Your website shows the change at once, and it uses no credits.
Can two people get the last place?
No. frascati locks a date while it saves a booking, so of two guests who book the last place at the same moment, one gets it and the other sees that the date is full.
Do guests pay for the class when they book?
No, the booking is free and the price is only shown. To take payment, sell class passes or memberships with payments through your own Stripe account.

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