Online booking
Online booking for tables and appointments
Guests book tables and appointments at free times on your website and get confirmation and reminder emails. You manage every booking in the Cloud tab.
Key facts
- What guests book
- Tables, appointments and sessions at free times within your opening hours. Up to 30 services per website, each from 5 minutes to 12 hours long.
- Places
- Seats for tables, with the largest group you allow (up to 100 people), or the number of appointments that can run at the same time. A service can have its own places, such as a second room. frascati locks the day while it saves a booking, so two guests never get the last place.
- Times
- Opening hours per weekday, several ranges a day, in your time zone. A new start time every 5 to 240 minutes. You set how far ahead guests can book and how short the notice may be.
- Confirmation
- Automatic, or you confirm each request yourself
- Emails to guests
- A confirmation with a calendar file (.ics) and a Google Calendar link, a reminder the day before for bookings made at least a day ahead, and a link to view or cancel the booking until it starts. Sent in your website's name, and replies go to you.
- Email languages
- English, German, French, Italian, Spanish, Portuguese and Dutch, following the language of your website
- Emails to you
- One for each new booking, each request and each cancellation by a guest
- Managing
- In the Cloud tab, without credits: confirm, decline or cancel bookings, close single days, pause all bookings, download a CSV file
- Spam protection
- A hidden form field and a time check against bots, and limits per visitor, per email address and per website
- Plans
- Included in every plan. Bookings use no credits. See pricing
How it works
- 01
Ask for it in the chat
Write what guests can book, for example: “Add table reservations for up to 8 people, Tuesday to Saturday from 18 to 23.” frascati builds the booking page in the design of your site and sets the services, opening hours and places. Without opening hours nobody can book, so frascati asks for them.
- 02
Guests pick a free time
They choose what to book, the number of guests for a table, a day and one of the free times, then give their name and email address. Only days and times with a free place are shown. Right after, they get a confirmation by email, or a note that you will confirm the request.
- 03
You manage it in the Cloud tab
Every booking appears under Bookings in the Cloud tab, grouped by day, and you get an email for each. Confirm or decline requests, cancel a booking with an email to the guest, close a day or pause bookings. Opening hours and services you change in the chat.
What it does not do
- Guests do not pay when they book. A price next to a service is only shown.
- No sync with Google Calendar, Outlook or other calendars. Bookings stay in the Cloud tab and reach you by email, and each one can go on to Zapier, Make or n8n.
- Guests cannot pick a particular person, such as their hairdresser. frascati counts free places, not the calendars of single staff members.
- Guests cannot move a booking. They cancel with their link and book again.
- Courses and events on fixed dates are not booked this way. They get a signup form that fills a Cloud table.
- Emails only, no text messages.
Questions
- Which businesses is online booking made for?
- Restaurants that take table reservations, and salons, practices, coaches, trainers and rentals by the hour that take appointments. Courses and events on fixed dates use a signup form with a Cloud table instead.
- Does online booking cost extra?
- No. It is included in every plan, and bookings use no credits. Setting it up in the chat is a normal change, and most changes use less than 1 credit.
- Can I close days or stop bookings for a while?
- Yes. In the Cloud tab you close single days, such as holidays, or pause all bookings. Both take effect right away and use no credits.
- Can I keep using Calendly or another booking service?
- Yes. If you already use a service such as Calendly, Cal.com, OpenTable, SimplyBook or Doctolib, frascati adds a clear button that opens it in a new tab. It does not embed other booking widgets, because they break inside the published site.
- In which languages do guests get their emails?
- In the language of your website: English, German, French, Italian, Spanish, Portuguese and Dutch. For a website in another language, the emails are in English.
Your website, about two minutes from now
3 days free with a card, then from $12 a month. The plan starts automatically unless you cancel.