Take bookings on your website

Ask for it in the chat and say what can be booked, when, and by how many at once:

frascati builds a booking page in the design of your website and sets up what can be booked, the opening hours and the places. Nobody can book without opening hours, so frascati asks for them when they are missing. Setting it up is a normal change and uses credits; the bookings themselves use none.

You set and change all of this in the chat, like “Close at 22 on Sundays” or “Guests can book up to 30 days ahead”.

What can be booked

Up to 30 services, like a table, a haircut or a first consultation, each from 5 minutes to 12 hours long. A price can be shown next to a service, but guests pay nothing when they book.

Places

How many bookings can run at the same time. For tables, each guest takes a seat, and a group can be up to 100 people. A service can have places of its own, like a second room.

Opening hours

Per weekday, up to six time ranges a day, like 11:30 to 14:00 and 18:00 to 23:00. A booking always ends before closing time.

Start times

A new start time every 5 to 240 minutes, like every 30 minutes.

How far ahead

From 1 day to a year, like 60 days.

Shortest notice

How soon a booking may start, from right away to 14 days ahead, like two hours.

Confirmation

Automatic, or you confirm each request yourself, which frascati picks for practices and rentals.

Phone number

Optional, or required with every booking, which frascati picks for restaurants.

Time zone

The one of your business. All times are shown and counted in it.

1. 1

   They choose what to book and, for a table, how many people come. Only days and times with a free place are shown.

2. 2

   They pick a day and a time and give their name and email address, and a phone number if you ask for one.

3. 3

   Right after, they get an email: a confirmation with a calendar file and a Google Calendar link, or, if you confirm yourself, a note that you will answer the request.

4. 4

   The day before, they get a reminder, if they booked at least a day ahead. The emails have a link to view the booking and cancel it until it starts.

The emails come in your website's name, and when guests reply, the reply goes to you. They are in the language of your website: English, German, French, Italian, Spanish, Portuguese and Dutch. For websites in other languages they are in English.

frascati locks the day while it saves a booking, so two guests never get the last place at the same time.

Open Cloud in the editor and find Bookings. At the top you see whether you are Taking bookings, how many are coming up and how many requests wait for an answer. Below that, what can be booked and the opening hours, then every booking, grouped by day.

Confirm or Decline

Answers a request. The guest gets an email either way.

Cancel

Cancels a booking. frascati asks Cancel and email guest? first, and the guest gets an email.

Close this day

Pick a date, like a holiday, and nobody can book it. The × next to a closed day opens it again.

Pause bookings

Stops new bookings on the whole website until you click Take bookings again. Existing bookings stay.

CSV

Downloads all bookings as a file for Excel.

All of this uses no credits and takes effect right away. Opening hours and services you change in the chat.

You get an email for each new booking, each request and each booking a guest cancels. They go to the address set under Messages, which is your login address unless you chose another one. See Messages and visitor numbers.

You can book in the preview like a guest. These bookings are marked Test: they do not take a place, and you can delete them. The emails still go out, so use your own address.

A hidden field and a time check stop robots. A visitor can book up to 6 times in 10 minutes, one email address up to 5 times a day, and a website takes up to 40 bookings an hour.

• Guests do not pay when they book. A price next to a service is only shown.
• There is no sync with Google Calendar, Outlook or other calendars. Bookings stay in the Cloud tab, reach you by email and can go on to Zapier, Make or n8n.
• Guests cannot pick a particular person, like their hairdresser. frascati counts free places, not the calendars of single staff members.
• Guests cannot move a booking. They cancel with their link and book again.
• Courses and events on fixed dates are not booked this way. They get a sign-up form that fills a Cloud table.
• Emails only, no text messages.

Already use Calendly, Cal.com, OpenTable, SimplyBook or Doctolib? Ask for a button that opens it. frascati does not embed other booking widgets, because they break inside the published website.